The expertise of the previous Vietnamese engineer & When the birds return

Kim Pham is a former Google engineer, the 100th engineer of AirBNB and has 10 years of expertise working at AirBNB. Returning to Vietnam, he began a enterprise with nice ambitions within the area of sharing economic system.

“After working at an enormous firm, I at all times aspire to make one thing for myself, and my ambition is that after 10-20 years, I may also grow to be an enormous enterprise like Google,” Kim Pham mentioned. In conclusion, the expertise of working in massive enterprises helps me to have a higher imaginative and prescient…

You probably have all of the circumstances, why do not you select a inexperienced card, do not select to settle within the US however return to Vietnam?

Within the US I’ve job, acquired a inexperienced card, job alternatives will be mentioned to be very open. By 2016, at the moment, I had a start-up firm in Vietnam, so I needed to trip typically, what I wished to do in Vietnam was simpler than within the US.

Till 2019, there was additionally a household purpose, my father died, at the moment I made a decision to remain in Vietnam and care for my mom. However the household story is part, regardless that I’ve been overseas for a few years, there’s nonetheless a component that urges me to return to Vietnam, at first to journey, then to bond extra carefully with family and friends. Expensive. In Vietnam, I really feel that I’ve extra relationships, and each husband and spouse are Vietnamese.

Are you able to share your experiences working at Google, AirBNB?

Expertise companies world wide recruit employees everywhere in the world, a lot of that are from China and India. They’re very welcoming to technical individuals like us.

For giant, well-known enterprises available in the market, the share of individuals making use of and being accepted for jobs may be very low, someplace lower than 2.3% of the variety of purposes.

Whereas finding out, fortuitously, I additionally labored on many initiatives with professors who’ve analysis jobs associated to Google, and I additionally obtained an award from Yahoo – a rival firm of Google. They appreciated my examine in college. Then I additionally interned at Amazon, a big American know-how firm. I feel that is additionally a part of the rationale Google picked me up.

They choose skills from throughout, whatever the metropolis or the countryside or who they know. The recruitment course of may be very clear and honest. In the case of the interview spherical, they prioritize very technical questions.

The know-how firm setting locations lots of emphasis on creativity and private assist, hardly ever when the boss tells workers to do it, however most initiatives, everybody self-implements primarily based on the path of the above. by no means go into element, work out every job one after the other. It creates a spacious and cozy area for workers to be autonomous.

The experience of the former Vietnamese engineer & When the birds return - Photo 1.

The experience of the former Vietnamese engineer & When the birds return - Photo 2.

Enhancing such autonomy means creating circumstances to advertise creativity in work…

It additionally requires, in fact, that individuals have a really excessive sense of self-control and on the similar time have a mechanism to display screen out the unsuitable. There may be nearly at all times a mechanism to display screen the flawed individuals, everybody involves work and create worth, Google does not handle it strictly.

All workers are given the chance to be inventive, after they go to work, they don’t want to fret about meals, they will eat three meals a day, there’s at all times meals, the place to maintain meals will not be too removed from the working seat. 15 meters. There may be at all times meals within the radius of my sitting very shut. Google creates an setting the place everybody can maximize their productiveness.

By the method of working, I’ve created many merchandise and the motivation for me to create my very own is at all times nice. Google extremely recommends it. From that have working at Google, I additionally wish to create the same working setting for workers in Vietnam.

Earlier than going overseas, I additionally labored at a Vietnamese firm like FPT, and I can see that in Vietnam, the working setting may be very completely different, persons are nonetheless very afraid of their boss. At Google it appears to be the other.

Basically, the working setting is sort of honest by way of ethnicity, in fact there are additionally statistics that present that individuals from Asia are discriminated towards. That’s doable, however with regards to data work, the primary precedence is whether or not I could make a product after which whether or not I get an honest wage or not. usually are not. Each firm has a have to maintain individuals, if an worker can do extra issues, the extra essential it turns into, the wage will improve accordingly.

As he mentioned above, from working expertise at Google desires to create the same working setting for workers in Vietnam. So have you ever fulfilled that want within the technique of beginning a enterprise later?

After working in a big enterprise, I at all times aspire to make one thing for myself, and my ambition is that after 10-20 years, I may also grow to be an enormous enterprise like Google.

Working expertise in massive enterprises helps me to have a broader imaginative and prescient. And when planning, I’ll see that this mannequin is much like this firm, I may also perceive that every firm is completely different, so it will likely be extra advantageous than new graduates. Begin a enterprise straight away.

I used to work in an setting the place everybody is superb, I’ll have the mentality of wanting to usher in as many good individuals as doable. A key think about protecting a enterprise rising is having good and engaged workers.

The experience of the former Vietnamese engineer & When the birds return - Photo 3.

Particularly, what about your future start-up course of?

The expertise of working at a big enterprise like Google or AirBNB additionally introduced me the thought of ​​beginning a enterprise later. AirBNB was a a lot smaller firm than Google on the time. After quitting Google, I might really begin a enterprise straight away, however then I felt that I nonetheless had rather a lot to be taught so I made a decision to hitch a startup firm.

AirBNB is an organization within the sharing enterprise. Once I journey, I expertise AirBNB’s dwelling and really feel very glad, excited, I see this as a breakthrough within the lodging enterprise.

All because of know-how that AirBNB can grow to be a resort, equal to a conventional resort, massive resort chains like Hilton or Marriott took lots of of years to be as massive as now. Nevertheless, it took AirBNB solely 10 years to construct a sequence bigger than all of the resort chains mixed. The ability of know-how adjustments the best way conventional companies function. It additionally progressively adjustments the best way conventional companies work.

At Google, individuals at all times have the ambition to convey synthetic intelligence (AI) to life, most of Google’s merchandise have AI assist and contributions. Because of the above experiences I wish to convey AI to all AirBNB prospects too. I wish to convey a disruptive change to the service trade, which so far has not used a lot AI know-how.

The experience of the former Vietnamese engineer & When the birds return - Photo 4.

When returning dwelling, what benefits and drawbacks do you see within the start-up enterprise setting in Vietnam?

Beginning a enterprise in Vietnam has an enormous benefit, all the things is comparatively low-cost in comparison with overseas, for instance, workplace prices, employees salaries are very low in comparison with overseas. In Vietnam, there’s a very potential market, tourism is a spearhead financial sector.

Vietnam has 3,000 km of shoreline and may be very appropriate for tourism, the event degree of Vietnam’s tourism trade remains to be far behind on this planet. Thus, Vietnam supplies setting for us to deploy merchandise. Vietnam desperately wants know-how for the tourism trade, so after I returned dwelling, I constructed a group of AirBNB hosts in a short time.

Inside a 12 months, I’ve gathered about 30,000 individuals working on this sharing economic system in Vietnam, whereas the same group within the US is just a few hundred individuals, it may be seen that that is the massive distinction. In a nutshell, Vietnam actually has a land to make use of martial arts, any product that can be utilized by the world in Vietnam can be thought of at an appropriate stage.

The experience of the former Vietnamese engineer & When the birds return - Photo 5.

Nevertheless, there are additionally difficulties. Earning profits in Vietnam is admittedly tough. It’s within the sum of money they’re prepared to spend to make use of the product. That is why now we have to vary the product to make it as low-cost as doable, generally even free to have the ability to convey the product to a sure viewers.

So me and my workforce labored on switching the product from a paid mannequin to a “Freemium” mannequin, signing up for it was free however then there have been particular options they must pay for. That is the sort of factor we needed to change to adapt to in Vietnam.

One foremost problem is that in Vietnam, the working setting will not be as skilled as in overseas international locations, generally if not cautious, there can be conflicts. It should be very selective, to recruit new workers in Vietnam may be very tough, as a result of most individuals are used to doing issues that they already know effectively; Persons are fairly shy about what they do not know. In Vietnam, it’s fairly tough to assemble a top quality human sources equipment to work.

As well as, many associated procedures and methods of company governance in Vietnam are way more tough. Within the US, to register a enterprise generally solely takes about 1.2 hours, after which 1 week to attend for the outcomes, all the things will be performed through the Web. Nevertheless, in Vietnam, all the things has to undergo paperwork, all the things is sort of tough, particularly on this COVID interval, when signing a contract and all paperwork nonetheless need to be stamped and despatched in onerous copy. Transactions between companies are gradual and persons are used to it.

The sharing economic system in Vietnam additionally faces many authorized difficulties. The sharing economic system in Vietnam has not been well known, so it’ll take lots of time to clarify to ministries and sectors the way it works.

Briefly, Vietnam faces many difficulties by way of person habits, personnel, professionalism of workers after which administrative procedures.

Thanks for the dialog.


Cohost AI is a pioneer and promoter of the pattern of making use of synthetic intelligence (AI) and machine studying (ML) to lodging enterprise administration in Vietnam; supporting lodging enterprise homeowners simply and successfully digitally.

Create connection alternatives between Co-host (Co-host) and Host (proprietor with idle actual property) to collectively share income – function, generate revenue.

Releasing up labor sources, creating high-quality human sources (Expertise Butler).

The product was based and developed in 2016 by a gaggle of Vietnamese engineers in Silicon Valley, led by Mr. Kim Pham, a former engineer at Google with AirBNB.

By 2018, the product is current in 6 international locations world wide with greater than 2,000 items, 1,000 hosts, 1,000 CoHost and greater than 20,000 bookings.

In 2019, CoHost AI raised capital for the primary time with the participation of Korean angel traders (Lee Jaewoong, founding father of Daum web site, predecessor of Kakao Group price 30 billion USD and Vietnam Angel Funding Fund. ).

By 2020, CoHostAI is current in 9 provinces and cities in Vietnam with 1,184 items, 616 landlords and 9,000 bookings.

Ngoc Diep

Enterprise life

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