Along with the core service of Open Banking, the Nam A Financial institution expertise ecosystem has additionally made its mark with excellent options corresponding to: Vietnamese Financial institution pioneered in introducing robots to serve transactions; Launched Onebank transaction level to assist clients make transactions anytime, wherever 24/7 corresponding to depositing or withdrawing money, opening financial savings accounts, all-in-one computerized fee transactions… direct counter.
Fashionable expertise ecosystem “One contact – each expertise”
The unprecedented influence of the Covid epidemic has modified the wants and conduct of shoppers. At the moment’s clients demand quick, easy, but safe on-line banking transactions. It’s straightforward for banks to lose clients to rivals if they don’t diversify services and products primarily based on expertise sufficient to satisfy the growing expectations of shoppers.
Understanding this demand of customers, main with the technique of digitizing all operations, Nam A Financial institution builds a expertise ecosystem with the motto “One contact – each expertise”. Nam A Financial institution’s Open Banking digital financial institution integrates trendy and newest applied sciences, serving to clients to transact anytime, wherever, maximizing experiences corresponding to opening digital accounts of their alternative, monetary group, buying On-line insurance coverage, Qrcode fee/switch, non-physical card, computerized invoice fee, telephone top-up, cash switch request, present giving, factors accumulation, transaction appointment reserving, digital assistant (Chatbot) ).
Improve buyer expertise with Open Banking model 2.0
Accompanying expertise companion SmartOSC – who has greater than 15 years of expertise in digital transformation consulting for “huge guys” within the area corresponding to Paypal, Eway, OpenPay, MSB, VPBank…; Nam A Financial institution has not too long ago upgraded its Open Banking Digital Financial institution model 2.Zero to boost the shopper expertise.
Open Banking model 2.Zero with many superior options will restrict direct transactions, guarantee security for purchasers within the context of the extended Covid-19 epidemic and contribute to realizing the event targets of non-payment of funds. Vietnamese money.
Particularly, proudly owning a sequence of utilities proper on one software, however clients solely have to register for an account in “one contact” with the eKYC answer – 3D biometric identification. SmartOSC’s 3D biometric identification answer (Passive Liveness Detection) will assist Nam A Financial institution in skilled actions corresponding to buyer onboarding, login and transaction authentication for financial institution accounts. fee, switch,…Key options are doc counterfeiting, textual content extraction (OCR), consumer verification by way of 3D Selfie and 3D Liveness options.
Mr. Nguyen Vinh Tuyen – CIO of Nam A Financial institution mentioned: “Regularly bettering and upgrading Open Banking is likely one of the concrete examples of the financial institution’s dedication to efficiently implement its digitalization technique, bringing new experiences to clients. Constructing a financial institution’s personal expertise platform is troublesome, constantly upgrading the platform to maintain up with expertise and enterprise developments is much more troublesome. ranked on the high of ICT Index within the banking trade for a few years in a row; with this cooperation with SmartOSC, we imagine that this can be a brilliant spot to boost a brand new stage on the journey to beat future expertise.”
Prospects solely have to register an account in “one contact” with the eKYC answer – 3D biometric identification
Not solely that, with this new expertise, the digitization of buyer info additionally helps to cut back the error price as a consequence of handbook enter, obligatory info is robotically scanned with out having to enter it manually many instances. The answer helps banks save working prices, scale back operational dangers and speed up the event of recent product and repair packages to serve customers.
Mr. Le Mai Anh, Vice President of SmartOSC mentioned: “We’re more than happy to be with one of many pioneering joint inventory business banks within the forefront of expertise to understand the imaginative and prescient of digital transformation, combining expertise and platforms. to redefine the best way banks work together with clients. Collectively, SmartOSC and Nam A Financial institution are aiming to harmonize information encryption and anti-fraud instruments for purchasers.”
Within the close to future, Nam A Financial institution will develop cooperation with SmartOSC in lots of different service areas, guaranteeing threat prevention for the Financial institution in addition to creating extra extremely relevant options.
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