After practically three years of operation within the Vietnamese market with companies revolving across the 2-wheeler phase, Gojek not too long ago launched the GoCar expertise automotive calling service in Ho Chi Minh Metropolis, at present devoted to transporting medical personnel on-line. earlier than increasing to serve numerous individuals after social distancing.
Why is it loyal to two-wheeler service, Gojek Vietnam expands into automotive calling? Why select this time to launch, when many companies are clustering their companies within the context of sophisticated developments of Covid-19?
“In keeping with the plan, 2021 can be a increase yr for Gojek Vietnam,” Mr. Phung Tuan Duc – Basic Director of Gojek Vietnam – shared with Enterprise & Advertising.
“We’ve got a license to function GoCar in Ho Chi Minh Metropolis since March, about to launch, there may be Directive 16”
* Are you able to share extra particulars about Gojek’s plan?
Mr. Phung Tuan Duc – Basic Director of Gojek Vietnam (left).
Mr. Phung Tuan Duc – Basic Director of Gojek Vietnam: After practically three years of operation within the Vietnamese market, Gojek has achieved many proud achievements, reminiscent of reaching the milestone of 200,000 driver companions, tens of 1000’s of restaurant companions, having greater than 1 million dishes on the platform. In keeping with the plan, 2021 can be a increase yr for Gojek, one among which is the launch of the car-hailing service GoCar expertise.
Our GoCar launch plan has been pushed again in time as a result of sophisticated developments of the Covid-19 epidemic. Nevertheless, after we discovered in regards to the journey and medical gear wants of the frontline medical workers in Ho Chi Minh Metropolis, we noticed this as a superb alternative for us to contribute extra assets to the combat in opposition to the illness. Translate.
* How lengthy has Gojek ready for the GoCar service, sir?
We began a very long time in the past, overlaying every little thing from inner staff constructing to expertise readiness and dealing with stakeholders to make sure compliance. After acquiring the license to function in each city areas, Ho Chi Minh Metropolis (March) and Hanoi (July), we’ve labored with transport cooperatives, posted drivers, recruited and educated clients. thousand driver companions.
In keeping with the unique plan, GoCar will launch available in the market in early June 2021. On the similar time, Ho Chi Minh Metropolis adopted Directive 16. We shortly turned to deal with supporting the members of our ecosystem, from clients to driver and restaurant companions.
By the start of August, the epidemic state of affairs in Ho Chi Minh Metropolis continued to be sophisticated. Realizing that the frontline medical power within the metropolis has a necessity to maneuver between medical facilities and amenities to shortly and promptly help the combat in opposition to the epidemic, we determined to contribute our efforts by: restart the GoCar plan.
Regardless of the preparation upfront, the launch of GoCar within the midst of the epidemic was not simple. Many plans needed to change on the final minute to fulfill anti-epidemic practices. We’ve got lower than 2 weeks, from the time we ship the proposal to the authorities, to do a number of issues, from recruiting to coaching driver companions on epidemic prevention guidelines, service requirements when transport frontline medical forces, organize resorts and lodging and journey choices for drivers…
After many challenges, the GoCar lineup was formally launched on August 19, 2021. It may be mentioned that GoCar is the kid born within the storm season.
Minimizing an infection: Drivers are vaccinated, and eat and drink at separate resorts
* Two issues within the expertise automotive service throughout the epidemic season are the well being and security of drivers and clients. How does Gojek clear up that downside?
When deciding to place GoCar into operation throughout this era, making certain the security of epidemic prevention, together with security for driver companions, in addition to for customers of GoCar service – is the frontline medical power, is our focus.
For driver-partners, along with the well being necessities for regular work, the drivers can endure PCR testing at a facility designated by the Division of Well being, and solely take part in actions when they’re completed. destructive PCR outcomes.
The drivers are then outfitted with a COVID-19 speedy take a look at package to verify their well being situations weekly, supplied with medical protecting gear to forestall the epidemic reminiscent of masks, antibacterial spray, anti-drop glasses. We additionally work with the Division of Well being to make sure that all collaborating drivers obtain a minimum of 1 dose of the vaccine. GoCar driver companions additionally need to endure 2 Gojek coaching programs – one coaching on Gojek’s Group Code and Service Requirements, and a coaching course on frontline well being care procedures and epidemic prevention necessities, together with the 5K Rule, disinfection procedures on arrival automotive, get off.
One other significantly vital characteristic of GoCar when collaborating in supporting this era is that driver companions are organized to eat and relaxation at a separate resort to remain, as a way to reduce the danger of an infection. if any, to the neighborhood, together with the motive force companion’s household and family members.
Concerning automobiles, we additionally put into operation the GoCar Defend product – the GoCar product line with the best stage of safety when it comes to epidemic prevention. GoCar automobiles are outfitted with a clear partition between the motive force’s and passenger’s seats within the again, and are outfitted with Sharp’s Plasmacluster Ion expertise air air purifier.
* You simply talked about that GoCar drivers are organized to eat and relaxation on the resort. Will this price of meals and lodging be lined by Gojek?
For the complete strategy of this centralized keep, we cowl all meals and lodging prices.
On the similar time, we additionally help drivers to stabilize their revenue in order that they will be part of this marketing campaign with peace of thoughts. Gojek covers the prices of equipping drivers with all anti-epidemic-related equipment, reminiscent of air purifiers, disinfectant sprays, medical gloves, driver’s protecting gear units, take a look at kits. COVID-19 speedy take a look at, dropper shields, medical masks…
* Within the context of this sophisticated epidemic, do drivers volunteer to take part?
To our shock, inside a day of sending out the announcement, the variety of registered driver companions was many occasions larger than the quantity we known as for. All of them expressed their enthusiasm and eagerness to take part in energizing the frontline medical power, and had been keen to go away their households for a month to hold out their duties.
When speaking with some driver companions, we discovered {that a} feminine driver has been away from her household for greater than two months to take part in volunteer actions to help epidemic prevention; becoming a member of GoCar is her subsequent exercise. Driver companions have unfold this volunteering flame to their relations, to obtain the help of their wives, kids and aged moms. They meet in widespread is the spirit of 1 particular person for everybody.
Throughout the first week of operation, the motive force companions shared with one another security suggestions, the best way to put on and take off protecting clothes to restrict the unfold of the virus, the best way to do fast self-tests, and so on. companions assist us have extra motivation to proceed to beat the difficulties forward to hitch palms for the neighborhood.
* Simply outfitted with a superb air air purifier, whereas paying for meals and lodging on the resort for the motive force, what’s going to the GoCar service cost be?
All GoCar rides serving frontline healthcare staff below this program are fully freed from cost.
As well as, the companions collaborating in this system are given a PTI insurance coverage package deal by Gojek with insurance coverage advantages of as much as VND 90 million. We additionally help our driver companions to stabilize their revenue whereas collaborating within the marketing campaign to help healthcare staff.
Healthcare staff are on the entrance traces within the combat in opposition to the COVID-19 pandemic. They’re risking their very own security to maintain the neighborhood protected. We’re grateful to them and need to contribute our efforts to make the journey of medical workers extra handy and safer, in order that they will deal with the rather more vital work of treating sufferers. . Becoming a member of forces with the neighborhood and creating optimistic social values can also be the rule of thumb and DNA of Gojek for the reason that early days of its institution.
Funds can be launched when the 4-wheel service is again in operation
* Two new areas he talked about when the Gojek model was formally launched in Vietnam had been GoCar and cost phase. Now that GoCar has launched, what in regards to the cost phase?
The “Golden Triangle” of Gojek’s core companies are Transportation, Meals Supply, and Fee. The introduction of GoCar together with the GoRide 2-wheel ride-hailing service completes our vary of transportation merchandise.
For on-line meals supply, we at present have tens of 1000’s of eating places with greater than 1 million dishes on GoFood.
And the third vertex of the triangle is cashless cost, we’re prepared and can launch on the similar time when GoCar is able to serve the widespread wants of the individuals as quickly because the 4-wheel ride-hailing service is allowed. again to work after the break.
