“At the moment, enterprise leaders nonetheless ready 1-2 months from the top of the epidemic to return to operation is “a bit unrealistic”

The COVID-19 epidemic prompted almost 80,000 companies to droop their enterprise and greater than 28,000 companies to attend for dissolution within the first 7 months of the yr. Within the context that the epidemic remains to be sophisticated and extended, one of many issues for enterprise leaders is find out how to preserve operations and make sure the productiveness of staff.

Sharing on the webinar “Human useful resource administration – sustaining distant working efficiency” organized by Hanoi Small and Medium Enterprises Affiliation (Hanoisme) in collaboration with MISA Joint Inventory Firm on August 18, specializing in Human sources knowledgeable Phan Son – Skilled Director at HRD Academy, mentioned that if on this fourth wave of epidemics, enterprise leaders are nonetheless within the temper to attend 1-2 months for the epidemic to finish to return to operations. is a bit unrealistic.

Based on him at the moment, enterprise leaders want new considering, “pressured to just accept the truth that the world we reside in could be very completely different”. In that world, buyer habits has modified, forcing companies and staff to alter as properly.

He mentioned that there are companies which have modified in a short time, switching to working remotely, their staffs are additionally geared up with new information and abilities. Even many know-how firms have seen working from residence as a brand new method of working, not a brief resolution.

When the pandemic is over, there might be many companies standing between two choices for workers to return to the workplace or work remotely. This requires a brand new coverage framework, a brand new working course of, and particularly, enterprise leaders have to re-research how distant working will have an effect on the talents, attitudes, and engagement ranges of staff. .


Professional Phan Son cited a survey on working from residence by Adecco firm, displaying that 9 challenges when working remotely embrace: issues with teamwork and communication (57.1%); distractions at residence (48.5%); sustaining the interplay/impression of the collective (46.2%); precise workspace (44.2%); social isolation (38.8%); know-how infrastructure (36.8%); blurred traces between private and work life (35.8%); frightened in regards to the impression of COVID-19 (35.5%); shouldn’t have entry to essential instruments/info (35.5%).

In addition to being affected by the encompassing atmosphere, Mr. Son mentioned that “the limitations from not having a system of processes, laws, company tradition and distant administration instruments are the largest challenges for the group.” As a result of earlier than COVID, most Vietnamese companies didn’t have the behavior of working remotely and absolutely interacting within the on-line atmosphere.”

As well as, the lower in work productiveness shouldn’t be resulting from staff not with the ability to do the job, however the issue lies within the ignorance because of the distance between staff and leaders and HR employees, which makes the data communicated lack uniformity. , clear and delayed. In consequence, they discover it troublesome to achieve enterprise targets, turn out to be extra fragmented and lack focus, affecting efficiency and decreasing gross sales.

To have the ability to preserve effectivity within the context of distant working, Mr. Son mentioned that enterprise leaders should re-evaluate the 4 predominant components constituting efficiency: the system of processes/laws, company tradition, worker efficiency and management affect.

By way of the system, based on Mr. Son, there are two issues to concentrate to. The primary is to develop a set of distant working insurance policies/processes (find out how to set up a web based assembly, give opinions; distant working course of; distant evaluation course of; reporting course of). reporting, communication, info trade, and many others.). Secondly, it’s technological innovation as a result of this is a chance to put money into new software program techniques, or purposes, and many others., permitting operators and staff to have efficient on-line working instruments.

Relating to company tradition, Mr. Son mentioned that the distant working context simply creates a sense of disconnection from the group and colleagues, resulting in diminished cohesion, ineffective coordination and in consequence, the effectiveness of the work. diminished fee. Subsequently, to extend engagement, it’s essential to extend the sensation of being cared for and linked to the group.

The distant working context simply creates a sense of disconnection from the group and colleagues, resulting in diminished cohesion, poor coordination, and diminished efficiency in consequence – Illustration

By way of capability, based on Mr. Son, within the present state of affairs, staff want 5 new competencies together with new sort of efficient work administration, utilizing on-line instruments at work, on-line communication and reporting, administration inside well being administration, change administration.

Relating to the position of management, he emphasised the necessity for a brand new sort of labor administration, motivation and inspiration. Particularly, distant work administration needs to be divided into smaller duties, creating shorter deadlines than ordinary; make clear targets and detailed KPIs; personalization in assigning duties or assigning jobs to very small teams; make an inventory of each day duties; enhance the frequency of job updates…

An important factor within the present interval is that leaders should encourage, to start with, want time to share with staff in regards to the atmosphere, prospects, and plans. Particularly, it’s essential to have a enterprise state of affairs in every part, for instance, when to remain away, what to do in that interval in order that staff can perceive, be proactive and never be shocked or confused with the work.

In addition to find out how to preserve the productiveness of staff, Mr. Son famous that enterprise leaders ought to make the most of this time to construct techniques and prepare troops. If previously, leaders had been busy with plans, enterprise tales, and contracts, now there’s time to look again, rebuild tutorial supplies, abilities applications, foster staff in order that once they turn out to be return to the brand new regular, companies and staff have a brand new mentality.


Sharing the identical opinion on the problem of human useful resource administration working remotely, Mr. Mac Quoc Anh – Vice President, Basic Secretary of Hanoisme mentioned that human useful resource administration is a really troublesome job, requiring leaders to have information. , expertise and long-term technique, particularly within the present epidemic context.

Based on Mr. Mac Quoc Anh, to be able to preserve effectivity within the new context, it’s essential to use know-how platforms and administration processes, in order that we are able to nonetheless enhance productiveness, work effectivity and produce effectivity by way of enterprise. finance, preserve buyer contact actions to supply the utmost service.

Mr. Mac Quoc Anh mentioned that there are 820,000 enterprises nationwide, of which 98.2% are small and medium enterprises. Nonetheless, it’s a indisputable fact that, even within the non-epidemic interval, many small and medium enterprises have issues in human useful resource administration.

Accordingly, companies typically copy the working technique of different firms; Many companies imagine that they don’t want a human useful resource administration course of system, don’t apply applied sciences to human useful resource administration actions, however solely deal with gross sales and advertising.

If the enterprise has carried out the human useful resource administration course of, it has not adopted intently and utilized it superficially; or being too depending on know-how however not with the ability to management the “nooks and crannies” of the issue, resulting in not with the ability to consider the numbers and indicators comprehensively.

“Working remotely has new challenges, if companies have customary working procedures, well-built firm tradition, and supply good service to prospects, then I firmly imagine that the effectiveness of that enterprise might be good,” mentioned Mr. Mac Quoc Anh.

Based on Mr. Mac Quoc Anh, trying on the optimistic facet, COVID creates a brand new context, each a problem but in addition a chance for companies to decelerate, to see the issues within the equipment, within the administration course of. and apply know-how to innovate the group and optimize operational effectivity.

Hoang Ha

Enterprise life

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